FAQ | Next Door Appliance

FAQ

What are your hours of operations?
Our technicians work from 7:00 AM to 7:00 PM and our customer service is available 24/7. You can call anytime to book a technician.

Are you providing repair and service on weekends and holidays?
Yes, our technicians work everyday including weekends and holidays. You can book a technician when it is convenient for you.

Do you repair commercial refrigerators?
Yes we repair both commercial and residential refrigerators. Our technicians are licensed and equipped to repair any type and brand of refrigerators.

How soon can your technician come out?
Our technicians arrive at your home at least one hours after your call. Immediately after we receive your call, a technician is sent to you.

How long does the average repair take?The average repair done by our technicians takes about 30 minutes. Our technicians make sure their intervention is prompt.

Are your technicians bonded and certified?Yes all our technicians are bonded and certified. We make sure that your appliance is taken care of by professional technicians.

Do you provide warranty for parts you installed?
Yes, all parts we install have a warranty. If your appliance fails again after our intervention we will fix it for free.

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